In Creating Content, Have What She’s Having

/0 Comments/in , , , /by

 

 

As I was greeting former colleagues and friends at the summer meeting of our Financial Planning Association, I couldn’t help but notice the T-shirt one of the chapter officers had on under his sports coat — “You had me at EBTDA”,  the caption read.  

(Knowing that the topic of the day was going to be preparing one’s business or professional practice for sale, I recognized the acronym – Earnings Before Interest, Taxes, Depreciation, and Amortization – a financial term measuring a company’s performance and ability to pay back debt).

From the vantage point of my present occupation in content marketing, I was fascinated by how easily that acronym called to mind the Rene Zellweger line from the movie “Jerry McGuire”.  Interestingly, there’s a study about that, done at Cornell University, suggesting that the memorability of quotes can be explained by science. Although lines in a movie might become popular because of an unusually effective delivery by an actor, the scientists identified six qualities that make quotes “stick in our minds:

  • distinctive words
  • simple syntax
  • shortness
  • generality (so many people can relate to the words)
  • present tense
  • labial sounds – M, P, B,V

(While “You had me at hello” is short, simple, and “general”, the quote is in past, not present, tense, and uses no labials. It does use alliteration – “had” and “hello” both begin with the H sound, and Tom Cruise’s delivery was tear-jerkingly romantic.)

Other quotes flagged in the Cornell study include:

  • “Nobody puts Baby in a corner.”
  • “Here’s looking at you, kid.”
  • “Toto, I have a feeling we’re not in Kansas anymore.”
  • “I’ll have what she’s having.”

In terms of creating online content, Wix.com names six title structures that have proven highly effective:

  • Using numbers (“12 things that….)
  • Using superlatives (Greatest….. Ultimate guide to….)
  • Questions (Why does…..)
  • How-tos
  • The big reveal (Secrets I learned…..)
  • Bracketed descriptors (Tips for Planning Content [FreeTemplates])

The quote “I’ll have what she’s having” (from “When Harry Met Sally” is one we often cite when training business blog content writers: link the products and services offered by your client to prevalent trends. Consumers want to do what “everyone is doing” and to “have what she’s having”.

In creating marketing content, show ’em how to “have what she’s having”!

Facebooktwitterredditlinkedintumblrmail

Gwawdodyn Hir Content Marketing

/0 Comments/in , , , , /by

In Writer’s Digest, I was introduced to Robert Lee Brewer, who created a series called Poetic Form Fridays, sharing, each week, an example of a different kind of poem. The Gwawdodyn Hir, for example is a six-line Welsh poetic form characterized by five things:

  • Each poem is a sestet (it has six lines)
  • There are nine syllables in the first four lines
  • There are ten syllables in the final two lines
  • Lines one, two, three, four, and six end rhyme
  • The end of line five rhymes with a syllable in line six

Brewer advises writers to try different formats for their own writing, setting the example by writing his very own Gwawdodyn Hir love poem called Languish:

Move the blood around your beating heart
and provide our love a chance to start
as if you’re the horse and I’m the cart
or lost explorer without a chart
to know the universe or words to say
through these silent days when we’re both apart.

As a marketing content creator, what I found so fascinating about this article and about Brewer’s original poem is that, staying within such almost over-restrictive Gwawdodyn Hir guidelines, the man was able to create a highly original piece of content, expressing a message of his own choosing.

In creating blog posts or articles, working off a “grid” can help writers organize their thoughts while still creating unique content:

“Consider the following steps and tips to write an article,” ExcelTMP suggests.

  • Choose a topic
  • State your point of view on that topic
  • Write the title.
  • Each section of the article should:

Describe what the section is about and why it matters.                                     Give detailed research or examples                                                                        Provide a “takeaway” thought for the audience

HubSpot offers its own grid:

  1. Why the topic matters: Explain the importance of the concept or task.
  2. Who it applies to: Identify the audience, industry, or sector that will benefit from the post.
  3. What to expect: Summarize what the post will cover (e.g., “In this post, we’ll explain why [term] is essential, outline how to [task], and provide practical tips to get started”).To stand out from the crowd, try incorporating your own expertise or examples as it relates to the term.

It’s interesting that, just one year ago, in this Say It For You blog, I quoted another Writer’s Digest author, Mariah Richards, who said, “There are no original stories, but there are always original ways to tell old stories,”

In the field of content marketing,  one concern I hear a lot from business owners or professional practitioners is that sooner or later, they (and we, their writers) will have depleted the supply of new and different ideas to write about. It’s true that, by its very nature, periodic messaging will involve repetition, with the variety coming from the “e.g.”s and the “i.e.”s, meaning all the details you fill in around the central “leitmotifs”.

Just as Robert Lee Brewer was able to be creative with the restrictive Gwawdodyn Hir guidelines, in our mission as creators of marketing content for our clients, we can create highly original pieces of content to convey our clients’ marketing messages to each of their targeted audiences.

 

 

 

Facebooktwitterredditlinkedintumblrmail

How to Use Numbers Without Being a Numbers Nudnik

/0 Comments/in , , , /by

 

With both of this week’s Say It For You blog posts representing my reaction to Ryan Law’s very provocative piece “The Four Forces of Bad Content”, today our focus is on what Law mocks as “deference to data”.  Yes, Law accedes, content marketing should be data-driven, but “the way most writers use evidence…actually undermines their argument.”  Three specific practices he mocks are a) injecting a tired-out statistic into an opening sentence  b) using questionable, outdated data points  and c) dumping quotes from experts with only a thin narrative to link them to the argument.

As a content writer and trainer, I actually believe that numbers, which can be used to “build belief” are often underutilized.  Statistics, I explain to business owners and professional practitioners, are not merely attention-grabbers, but can be used to demonstrate the extent of a problem their product or service helps address. If there’s some false impression people seem to have relating to your industry, or to a product or service you provide, I explain, you can bring in statistics to show how things really are. Using data in content marketing relates to the theory of social proof, meaning that, as humans, we are simply more willing to do something if we see that other people are doing it. I agree with Law that, when using statistics in marketing content, it’s important to include the source, providing the answer to readers’ unspoken question: “Why should I accept these statistics as proof?”

A few years ago, I remember reading an Indianapolis Business Journal article titled “In the workplace: Data is a commodity, but insight is gold”. When numbers are tossed around, people generally view it as vital information, she says, but people may not want to read raw data; they want someone to tell them what the data means. When explained effectively, her point was, it can make people think and then move to making decisions.

Pedro Cardoso of Enterprise Apps Today has some very relevant commentary about data. Typically, websites are used to provide data, he says – what products and services the company offers and in what “packages”, who the players are, in what geographical area the company operates. (I believe that, on the better sites, there is also data presented pertaining to the owners and the history of the company). The real value, though, Cardoso points out is in the information behind the data.:

Go ahead and use numbers, we recommend at Say It For You, but avoid being a numbers nudnik!

Facebooktwitterredditlinkedintumblrmail

Spicing Up Content Using Word Story Tidbits

/0 Comments/in , , /by

Just as spices can be used to enhance a standard meat-and-potatoes meal, at Say It For You, we’re always on the alert for ways to “spice up” content marketing text. Explaining the origin of unusual words and expressions can enhance content, making the information which providers of goods and services “serve up” to their readers a tad “tastier”.

 “Ghost words”:

Some words that appear in the dictionary actually originated from typos or linguistic errors, and marketers can describe these happy mistakes as part of their web page or blog post content.  Apparel vendors, for example can share with their readers the tidbit Angela Tung explains in Mental Floss: the word “tweed” may have come from a misuse of the Scottish word tweel,  which was how the Scots pronounced  “twill” (woven fabric).

Content marketers for tutoring or for academics programs might want to explain the mistake that resulted in the word  “syllabus” – Roman philosopher Cicero wrote about sittybas,  referring to the label on a papyrus roll. Somewhere along the line, this was misprinted  as syllabus.

Expressive expressions:

“All that and a bag of chips”, an expression from the 90s (meaning that something is especially  impressive or attractive), first appeared in a 1994 issue of People magazine, WordSmarts explains. Grocers, fast food restaurants and snack food companies might use this tidbit in their marketing materials.  A second expression that food providers might want to include is “spill the beans”.  In the ancient Greek process of voting, putting a white bean in the jar meant “yes”; black or brown ones signified “no”.  If someone spilled the beans, Melanie Curtin writes in Inc., the election results would be revealed.  

Sales trainers and  networking advisors might explain the origin of the expression “break the ice”. Before road transportation was developed, ships were the means of trade.  When ships got stuck during the winter, small ships would be sent to clear a path by breaking up the ice, as Anais John explains in Grammarly.

Spice up your content marketing using some of these word history tidbits!

Facebooktwitterredditlinkedintumblrmail

Content That Sets a Standard

/0 Comments/in , , , , /by

 

 

Absolute perfection!  (That was my first thought upon reading this Patek Phillippe ad in a special issue of Forbes:

 At Patek Phillipe, when we make a watch, however hard we work, we can only go at one  speed. One that ensures we adhere to the high standards for which we are respected. 

We understand that some people express frustration at this. They want to us to go  faster. But at our family-owned watch company, fast is the enemy.  Because to accelerate the time it takes to make a watch, we would have had to cut corners  and lower our quality.

 And then the watch might be a very good timepiece.  But it would not be a Patek Phillipe and would not merit the Patek Phillipe seal.

Thierry Stern, President

Notice how the president of Patek Phillipe never puts down competitors, in fact never even mentions other watchmakers. For that reason, he comes across as a leader, not a follower.

In content marketing, we teach, negatives against competitors are a basic no-no. Sure, in writing for business, we want to clarify the ways we stand out from the competition.  But, to get the point across that readers should want to choose your business or practice, or your products and services over those offered by the competition, it’s best to emphasize the positive.

An alternate approach to mentioning the competition in content marketing includes acknowledges that there may be alternative approaches to reader’s problem or need, then offering evidence backing up your own viewpoint.

A point I often stress in corporate blogging training sessions is that you’ve got to have an opinion, a slant, on the information you’re serving up for readers. In other words, content, to be effective, can’t be just compilations of other people’s stuff, making that be your entire blog presence. Yes, aggregation may make your site the “go-to” destination for information on  your subject. The bottom line, though, is that Thierry Stern understands the power of thought leadership, of staying true to the care values on which your business or practice was founded.

Sure, your competitors’ products and services may be very good products and services, but they wouldn’t be uniquely yours, and your content wouldn’t set a standard.

Facebooktwitterredditlinkedintumblrmail