High vs. Low Level Blog Marketing

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“The problem with the hard and soft sell definitions is that they are subjective,” Gemma Wright comments in ProCopyTips. “Hard sell can also be viewed as aggressive and could potentially turn off prospective customers, whereas soft sell can be thought of as ineffective as it’s considered too gentle and doesn’t necessarily convert into sales.” “The trick, Wright concludes, “is finding that elusive middle ground that works for your business.”

When it comes to dog obedience training, as Sit Means Sit explains, “high vs. low level training is kind of like a steak. A ‘medium’ steak is over cooked if you prefer rare, and under cooked if you prefer well done”. And when it comes to dog obedience training, Sit Means Sit goes on to say, “one trainer will feel the level needs to be higher or lower, which might vastly disagree with what another trainer thinks”.

That dilemma constitutes a large part of what blog posts are for, we realize at Say It For You. In any field of business and in every profession, there will be different opinions about the most effective way to approach problem solution. Because it may not be feasible to explore all possible solutions on the welcome page of a website, blog posts are ideal for delving further into the many aspects of a topic.

Most people will not react overly positively to a blog that is just sales spin,” cautions Problogger.net. “While blogs can be used as a tool for selling they are at their best when they are relational, conversational and offer their readers something useful that will enhance their lives.”) The good news for business owners and practitioners who use blogs as a marketing tool, is that blog posts are an ideal vehicle for demonstrating support and concern while being persuasive in a low-key manner.

So what are some different ways to “cook a blog steak”?

  • building good will
  • staying in touch with existing customers and clients
  • defining terminology
  • offering how-to hints
  • announcing changes in products and services
  • controlling damage when it comes to negative PR or complaints
  • recruiting employees
  • ”humanizing” the owners and employees by presenting them as real, likeable peopleAt Say It For You, we teach that blog posts are, like advertorials, a “softly softly” form of advertising, in which you use a news or human-interest story to sell a product or service. The story ties together the answers to readers’ questions, and the solution you’re proposing.

You might say that well-written blogs combine the best of both high and low level marketing!

 

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Tidbits, Not Tag Lines, Work Best in Blog Marketing

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In content writing, word tidbits and tag lines are both designed to help readers remember something– a concept, a company, a product, a service. Just the other day, when I came across examples of both, I realized just how important the difference is between a tagline and a word tidbit when it comes to blogging for business…..

“We wanna see-‘ya in a Kia” – is a tag line. It’s catchy, it’s memorable – it’s advertising. Thing is, that tagline tells me nothing about the car, about the company, about any one dealership or salesperson, nothing about the experience I would have if I chose to purchase and drive a Kia.

Contrast that with a word tidbit I caught last week in a local news bulletin about the fact that Edwards Drive-In restaurant is closing after more than sixty years in business, but that their food truck business will be continuing. “We’re selling the store, not the soul”. So much more than a tag line, this word tidbit captures the sense of “we” (the owners of the store) and how much the owners care about continuing their decades-long relationship with customers.

Fully fourteen years ago, with Say It For You in its n infancy, I’d mentioned a word tidbit found in Daniel Gardners’ book The Science of Fear. “We report the rare routinely, and the routine rarely,” he said. That powerful combination of everyday words unified concepts I already knew, but which I hadn’t synthesized into any true understanding about the media.

Just about a year later, I blogged about another “grabber” tidbit from a review of Maxine’s Chicken & Waffles restaurant: “And, wow, those wings…the breading was crispy and well-seasoned without overpowering the tender meat.” (Here’s the tidbit: “Maxine’s wings are nothing like the fast-food varieties that are more batter than bird”.

That word tidbit made me think about business blogging: Searchers arrive at your blog seeking information about what you do, what you sell, and what you know. The “batter” might be the way the blog site is laid out, the pictures and illustrations, and even cleverness in the writing. But, when it comes right down to it, the “meat” is the well-researched information, and the links you provide readers to sources they might not have thought to research themselves.

What a blog should aim to do is capture concepts relating to your business, putting words together is a new way, sharing an “aha!” experience with your readers that helps them know the subject better, but also helps them get to know you a little better.

Taglines may help them remember it, but word tidbits force them to think about it!

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It’s OK to Post a Blog With a Chip in It

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“This book is as messy as life,” writes Matt Haig in the intro to The Comfort Book . The book has short chapters and longer ones. It has lists and quotes and case studies and even an occasional recipe. It has moments of inspiration taken from movies, quantum physics, and ancient religions, Haig says. You can start at the beginning and end at the end, or the reverse, he says, or you can just dip into it.

Reminds me of my own Say it For You blog, where my “reading around”, taking ideas from magazines and movies, joke books and cookbooks, articles about pop culture and philosophy, has inspired close to two thousand different posts. Keeping up with a blog over the long haul is messy, I agree.

Without a doubt, conveying business owners’ passion for what they know how to do and for what they sell is the big challenge for any freelance blog writer.  Success in blog marketing depends on sustaining the discipline of content creation over long periods of time, keeping the spark of passion going all the while.

One of Matt Haig’s many deceptively simple, yet very deep, statements is that it’s OK to serve coffee in a chipped cup. It’s OK to be broken, is the concept, to wear the scars of experience.

I think this statement is a good one for blog content writers to keep in mind when creating content introducing business owners or professional practitioners to readers. Why? Writing about past failures is more than OK – it’s important. True stories about mistakes and struggles are actually very humanizing, adding to the trust readers place in the people behind the business, the entrepreneurs and practitioners who overcame the effects of their own errors.

Ironically, I’m the one who spends a lot of verbiage on the importance of avoiding grammar and spelling errors in blog writing, to the point of being labeled a “grammar Nazi” and similar epithets. I don’t want blog errors to call attention away from the impression we’re trying to make.

Matt Haig’s remark about the chipped coffee cup, though, reminds me of something Susan Gunelius wrote in Blogging All-in-One for Dummies: “A blog is for seeming “real and human in the consumer’s eye, rather than as an untouchable entity.”

Looked at that way, I guess it’s OK to post a blog with a chip in it!

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Easy Martha Stewart-Inspired Updates for Blog Content

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“To invigorate the look of old china on your table,” Martha Stewart advises on the “Easy Updates” page of her latest Living magazine issue, “identify common shapes and details to weave through the new elements.” Stewart suggests three specific updating techniques:

  1. Add new patterns.
  2. Play up one color.
  3. Mix mod materials.

Along with antique tableware, blog content can benefit from updating, as we teach at Say It For You, and each of Martha’s tips can serve as a guide for giving a bygone blog post a freshening-up. After all, as Richard Harding Davis so aptly remarked, “The secret of good writing is to say an old thing in a new way, or an old thing in an old way.”

Add New Patterns
“Stick to the colors of your old china to keep the table cohesive, but mix in a serving piece with another motif that compliments it.” In composing blog content, it’s a good idea to repeat themes already covered in former posts, but the trick is to change the pattern by a) adding new information and b) using a different format – listicle, Q&A, comparison, etc.

 

Play Up One Color
“Choose a shade from your pattern that you want to highlight, and let it fly in accent pieces like linens or glasses.” In a blog post or series, link new information to themes you’ve emphasized in former posts, “coloring” new concepts or information by referring to concepts you’ve introduced months or even years ago. As Martha Stewart suggests, the old and new are unified through “color”.

 

Mix Mod Materials
“Elevate older porcelain with glass, wood, metal, or ceramic items that add texture and dimension to your table,” Finding word combinations that resonate with blog readers is a big part of the challenge involved in blog content writing. Since there is a definite generational factor involved in language, knowing your target audience is key. In different posts, therefore, you can alternate a friendly, even humorous tone with a professional, authoritative one.

 

In table settings or in blog content writing, invigorate the look of the old “china” with new patterns and colors.

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Create Tension in Blogging for Business

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“Even a small amount of tension in your writing can move it from flat to fascinating,” Mary-Kate Mackey tells writers in Write Better Right Now. Just as bending a flat metal rule into an arc, she advises, think “arc” in setting up questions in readers’ minds. In a well-written paragraph, each sentence launches from the last, with paragraphs positioned along the larger arc of the whole piece.

Because our Say It For You team focuses its writing on blog marketing, I particularly appreciate one marketing example Mackey offered. The assignment – a travel agency pitching the town of Lily Pond, Arkansas.

The first version lacks tension:
“The small town of Lily Pond offers much for anyone willing to leave the interstate.” That’s a yawn, Mackey says – lots of places have lots of amenities to offer.

A better version, one with tension:
“FUN THIS WAY – That sign doesn’t exist on the interstate exist for Highway 58. But it should.”

Richard Anderson’e Powerful Writing Skills makes the same point about conveying a sense of enthusiasm through your writing. “Don’t be satisfied with putting down data and results or observations and opinions,” Anderson says.“ Find a way to make this information meaningful to your reader.”

But, really, can that be done? Can we, over months and years, continue to “have something to say” related to our field, keeping our blog posts relevant over long periods of time without losing reader excitement and engagement?  The answer (extraordinarily simple, yet extraordinarily difficult): We have to keep learning, constantly adding to our own body of knowledge – about our industry or professional field (and in the case of our content writing team, about those of our clients).

One interesting parallel is found in ballroom dancing, my own beloved hobby over the years. “Dancing would be impossible without a certain amount of tension,” explains danceforums.com. “In time and with practice you will learn to match your leader’s arm tension: when it’s relaxed you will be relaxed, when he is increasing his tension, you will fill it, you’ll match it, and you’ll know he’s up to something,” an instructor explains to females..

In blogging for business, a simple arc gets readers to want to know – What’s the consequence of this tension? What is the business owner or practitioner leading me to? What’s at the end of the arc?

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