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The Importance of Specificity in Content Marketing

“Many writers rely on generalities rather than absolutes as they craft an article; this is both a cheat and disrespectful to the reader, who is left without the kinds of supporting details that can turn a good article into a great one,” Don Vaughan advises in a recent issue of Writer’s Digest.”There’s a meaningful difference between ‘a couple of centuries’ and ‘215 years’.”

Asked where writers might go to find those supporting details (other than a simple Google search), Vaughan suggests checking:

  • government agencies
  • military agencies
  • universities
  • data resources, both U.S. and overseas,

but also just talking to as many people as you can, expressing curiosity about their knowledge and opinions on the topic.

“Specificity can be your weapon of mass effectiveness,” Jason Cohen once wrote in “A Smart Bear”. Whether for marketing copy, blogging, a sales pitch, be specific. “Generic words are a sure sign of lazy writing.”

In content marketing, we’ve learned at Say it For You, the more specific you are in describing the shortcuts and solutions, the more engaging that content will be. Web searchers are on a fact-finding mission, looking for information that relates to what you do, what you sell, and what you know about.  The more specific the key words and phrases in the title and in the body of the blog post, the greater the chance search engines will direct those searchers to your blog. Then, the more specific the examples you provide and the terminology you use, the more impact you’re likely to have on readers of your content.

As “ghost writers’ for our clients, (our Say It For You contract guarantees that we will not write content for their competitors), we often find ourselves creating content on topics in which we have no prior experience or training. Don Vaughn’s advice about finding supporting details from agencies, universities, and specialty magazines is very apropos. “You don’t have to be a subject matter expert to write on specialty topics,” he says – “all you need is an innovative idea specific to the topic”  – and the willingness to delve into:

  • aspects of the topic’s history
  • profiles of prominent people who’ve benefitted from the product or service
  • news about developments in the industry
  • different opinions on the topic
  • human interest stories.

In content marketing, specificity can turn out to be a weapon of  creative effectiveness.

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Either Way, a Good Bottle is a Good Bottle

 

For the average wine drinker, it’s a no-big-deal thing, but for serious aficionados of Champagne and for those in the wine industry, Alison Napjus points out in Wine Spectator, there’s an important distinction:

While small grower producers, or “RMs”, source their grapes only from vineyards they own ,” negociants”, or ” NMs”, purchase their grapes from different villages and subzones. Connoisseurs (“wine snobs”?) might value RM products, but transferring ownership of land among family members is “prohibitively expensive” under French law, Napius points out, and RMs have trouble meeting demand. NMs, meanwhile, have begun paying closer attention to viticulture in their own vineyards.

The result of all this supply/demand push-pull is that the ” perfect” Champagne product today is neither an RM nor an NM, the author explains. Consumers are really just looking for a steady supply of quality Champagne. “At the end of the day, it’s what’s in the glass that matters, not the code on the label,” the author concludes.

The same observation might be made in my field of content marketing, I couldn’t help thinking. “Content marketing works by capturing the attention of your desired audience members and helping them address their informational and task-oriented needs,” Jodi Harris of the Content Marketing Institute explains.

  • Prefer to use straightforward or “Huh? Oh!” titles for blog posts? Doesn’t matter, so long as, in the body of the post, you deliver on headline’s promise.
  • Whether you post content once a week or once a month, consistency helps build trust with your audience.
  • Statistics can be used to demonstrate the extent of a problem or to provide data about products and services a company offers. Either way, when presented effectively, numbers can move readers to make decisions.
  • “Jargon”, industry or profession-unique terminology can be used judiciously by content writers for explaining and defining a point, or simply as a way to establish common ground with a select audience.

Either way, a good piece of content is a good piece of content!

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No Explosion Needed – Just Information

 

“There was a time when we were taught to start with the explosion, the crisis, the murder, the detonation of the bomb, then go back and show the reader how we got to this terrible situation. I’ll explain why you might want to avoid this approach,” says book writing coach Myra Levine.

As content creators for business owners and professional practitioners, it’s tempting to be enigmatic in order to arouse curiosity, but at Say It For You, we agree with Levine that it’s not always the best idea.  After all, it’s essential for us to assure readers that they’ve come to the right place to find the information that satisfies whatever needs brought them online to find answers. In other words, the opening lines can set the tone and arouse curiosity, but it’s best not to sustain the mystery very long.

In terms of satisfying readers’ need for information, Brightedge.com comments that many types of content simply do not need very long blog posts to provide value for readers. On the other hand, articles with only a cursory treatment of the topic may not be deemed high-quality content.  “You will want to dive deeper and provide more information.”

One technique used in comedy is exaggeration, which, as humor speaker Jeff Fleming explained to me years ago at a National Speakers Association meeting, can emphasize points you want the audience to remember. In content marketing, however, while we sometimes aim to engage readers and show empathy regarding their dilemma and problem, it’s crucial that we be seriously “factually correct” in describing the extent to which our products and services can be of help.

Should your book start at the beginning or in the middle of the trouble? “These are decisions, and they’re not easy ones to make,” admits Myra Levine.  In creating  marketing content, while we’re out to engage online readers, no “explosions’ are needed, just valuable information with a personal touch.

 

 

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Staying in Touch With Content

“You need to take control of the narrative,” Bryce Sanders cautions financial advisors in Financial Advisor Magazine. When the stock market is going up, some advisors don’t see the need to call their clients. Others don’t think they need to call when the market is going down. But either way, Sanders cautions, it’s a big mistake not to stay in close touch with your advisees.

At Say It For You, we realize, every single one of the reasons Sanders cites for staying in touch with financial planning clients is true for business owners and professional practitioners in every field:

1. Your clients should be expecting you to be in touch with them on a predictable basis.
In content marketing, it’s a big mistake to take your foot off the gas. Yes, creating a steady stream of content takes time and patience. As online marketing guru Neil Patel stresses, websites that publish regular, high-quality content are providing real value to users.

2.    Give the client credit for the successes they have achieved using the information you’ve provided.
Your website can include customer testimonials to boost credibility in two ways. Success stories boost your credibility with new prospects, helping them decide to do business with you. At the same time, testimonials also foster commitment from those providing those testimonials.

3.  Clients need to know where they stand with you, knowing you are paying attention.
To maintain that “paying attention” stance, it’s crucial to avoid “yo-yo content posting”. Spacing marketing content pieces at regular intervals and maintaining consistency allows regular readers and newcomers to the site to expect – and benefit from – a regular flow of information.

4.  Clients have the potential to invest new dollars with you, and are looking for direction.
When it comes to content marketing, the word “news” can mean several different things, including “your own news”, introducing a new employee, a new partner, a new product, a new service. Community news relates to “what’s going on and how we fit in”.

Content marketing is nothing more than staying in touch with what’s happening in your community, in your industry, in your business or practice – and sharing those insights with your readers!

 

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Society-Happens-Here Content Marketing – Thanksgiving Food for Thought

The 2024 Edelman Trust Barometer reveals a new paradox at the heart of society. Rapid innovation offers the promise of a new era of prosperity, yet most institutions, including government and the media, are not trusted to introduce these new innovations to society, and so people are looking to business leaders for guidance. That means business owners are expected to comment, not only on their own products and services, but on societal changes that affect their industry or profession…

At Say It For You, our content writers know readers are trusting our business owner and professional practitioner clients to help them with more than good products and skilled services. In addition to information, searchers need help making sense of all the changes happening in their neighborhoods and in their world.

“When customers provide more data, they expect better experiences,” salesforce.com cautions, so marketers need to create experiences that are:

  1. connected
  2. personalized
  3. immersive

What I’ve learned over the years of creating blog content for dozens and dozens of clients in different industries and professions is that, in order to “turn readers on”, we must incorporate one important ingredient – opinion. Taking a stance, I’ve found, is what gives content its “zip”. We must be influencers, I advise clients and blog content writers alike. Whether it’s business-to-business or business-to-consumer writing, the content itself needs to use opinion to clarify what differentiates that business, that professional practice, or that organization from its peers.
We need to be coming from a place of “who we are” as much as from a place of “what we offer”.

A content marketing alert: This Thanksgiving, an important part of our “food for thought” menu needs to be Society-happens-here content marketing.

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