Posts

Comparability Claims in Content Marketing

/0 Comments/in , , /by

 

In the book Prove It, authors Melanie Deziel and Phil M. Jones teach readers how to use content as a tool to earn audience trust. The authors count five main types of claims owners can make in touting their strengths and comparing themselves to their competitors:

  1. convenience
  2. comparability
  3. commitment
  4. connection
  5. competence

(Prior to detailing precise steps involved in each type of claim, I was happy to note, Phil Jones makes a statement that reinforces a content marketing principle we’ve been emphasizing at Say It For You for the past eighteen years:

“One factor that influences trust more than almost anything else is consistency. How you  show up consistently is how you become trusted to show up.”

Business owners who are able and willing to maintain consistency and frequency in posting content are rare. There’s a tremendous fall-off rate, with most content marketing initiatives being abandoned months or even weeks after they’re begun. To a significant degree, “showing up” is itself a crucial factor in earning online readers’ trust.

But what happens if you do find gaps between your claims and their provability?  The authors (page 28)) suggest two alternatives:

  1. take steps to adapt and improve your practices and products
  2. adjust your claims to reflect the more reliable and provable truth

In either case, the authors advise using content marketing to “build a body of evidence”. There are three possible approaches:

  • Corroboration – statements by third parties, who might be experts in the field, or actual satisfied users of the product or service
  • Demonstration – stories and case studies
  • Education – informing consumers helps them feel better prepared to make decisions

Truth is, Phil Jones writes, one type of evidence alone won’t “do it” – it’s best to use a combination of the three.

Facebooktwitterredditlinkedintumblrmail

Titles With Long Tales and Long Tails

/0 Comments/in , /by

I found lots of “food” for content creation thought in the May/June issue of Reader’s Digest; it struck me that this May/June 2025 issue has even more than usual to teach us about choosing titles….

Surprises: These piqued my curiosity – What hadn’t I heard?

  • Unexpected/ purposely mistaken word use: Have You Herd? (on the topic of the great elephant migration)
  • Simile with a twist: A Tight-Knit Community (on the topic of crafters finishing abandoned knitting and crocheting projects to raise charitable dollars)
  • Slow Your Roll: expecting an article on driving or working out in the gym, instead I found data about how Americans prefer to install toilet paper rolls!
  • Paying Attention to ADHD: Clever juxtaposition – “paying attention” to attention deficit disorder

Sound tracks:

Models, Mistresses, & Muses is an example of alliteration; The Sad Tale of the Soft Sale illustrates both alliteration (repeated consonants)and assonance (repeated vowel sounds)

“Huh”/”Oh!” Titles
Using the element of surprise to lure readers’ attention is a favorite technique of book authors, I’ve found. While titles that pique curiosity can entice readers to open the book, in order to clarify what the subject matter is, authors often use what I call “Huh/Oh” titles. The “Huh?s” need subtitles to make clear what the article is about; “Oh!’s” titles are self-explanatory. For example, one title that caught my eye at a bookstore display was “The Invisible Kingdom”. It might have been about mythology, ESP, or geography, for all I knew. The “Oh!” subtitle read “Reimagining Chronic Illness”, shedding light on the real subject.

Long tail keywords
In online marketing, long-tail keywords (longer, more specific phrases), are used in search engine optimization to attract niche customers. Because “long-tails” often have lower competition, they help make it easier to rank higher in search results.

As marketers, we know that titles, along with their tales – and/or tails – are the way to convey to readers that we’d like to have them “c’mon in”!

Facebooktwitterredditlinkedintumblrmail

The Importance of Specificity in Content Marketing

/0 Comments/in , , , , /by

“Many writers rely on generalities rather than absolutes as they craft an article; this is both a cheat and disrespectful to the reader, who is left without the kinds of supporting details that can turn a good article into a great one,” Don Vaughan advises in a recent issue of Writer’s Digest.”There’s a meaningful difference between ‘a couple of centuries’ and ‘215 years’.”

Asked where writers might go to find those supporting details (other than a simple Google search), Vaughan suggests checking:

  • government agencies
  • military agencies
  • universities
  • data resources, both U.S. and overseas,

but also just talking to as many people as you can, expressing curiosity about their knowledge and opinions on the topic.

“Specificity can be your weapon of mass effectiveness,” Jason Cohen once wrote in “A Smart Bear”. Whether for marketing copy, blogging, a sales pitch, be specific. “Generic words are a sure sign of lazy writing.”

In content marketing, we’ve learned at Say it For You, the more specific you are in describing the shortcuts and solutions, the more engaging that content will be. Web searchers are on a fact-finding mission, looking for information that relates to what you do, what you sell, and what you know about.  The more specific the key words and phrases in the title and in the body of the blog post, the greater the chance search engines will direct those searchers to your blog. Then, the more specific the examples you provide and the terminology you use, the more impact you’re likely to have on readers of your content.

As “ghost writers’ for our clients, (our Say It For You contract guarantees that we will not write content for their competitors), we often find ourselves creating content on topics in which we have no prior experience or training. Don Vaughn’s advice about finding supporting details from agencies, universities, and specialty magazines is very apropos. “You don’t have to be a subject matter expert to write on specialty topics,” he says – “all you need is an innovative idea specific to the topic”  – and the willingness to delve into:

  • aspects of the topic’s history
  • profiles of prominent people who’ve benefitted from the product or service
  • news about developments in the industry
  • different opinions on the topic
  • human interest stories.

In content marketing, specificity can turn out to be a weapon of  creative effectiveness.

Facebooktwitterredditlinkedintumblrmail

Either Way, a Good Bottle is a Good Bottle

/0 Comments/in , , , , /by

 

For the average wine drinker, it’s a no-big-deal thing, but for serious aficionados of Champagne and for those in the wine industry, Alison Napjus points out in Wine Spectator, there’s an important distinction:

While small grower producers, or “RMs”, source their grapes only from vineyards they own ,” negociants”, or ” NMs”, purchase their grapes from different villages and subzones. Connoisseurs (“wine snobs”?) might value RM products, but transferring ownership of land among family members is “prohibitively expensive” under French law, Napius points out, and RMs have trouble meeting demand. NMs, meanwhile, have begun paying closer attention to viticulture in their own vineyards.

The result of all this supply/demand push-pull is that the ” perfect” Champagne product today is neither an RM nor an NM, the author explains. Consumers are really just looking for a steady supply of quality Champagne. “At the end of the day, it’s what’s in the glass that matters, not the code on the label,” the author concludes.

The same observation might be made in my field of content marketing, I couldn’t help thinking. “Content marketing works by capturing the attention of your desired audience members and helping them address their informational and task-oriented needs,” Jodi Harris of the Content Marketing Institute explains.

  • Prefer to use straightforward or “Huh? Oh!” titles for blog posts? Doesn’t matter, so long as, in the body of the post, you deliver on headline’s promise.
  • Whether you post content once a week or once a month, consistency helps build trust with your audience.
  • Statistics can be used to demonstrate the extent of a problem or to provide data about products and services a company offers. Either way, when presented effectively, numbers can move readers to make decisions.
  • “Jargon”, industry or profession-unique terminology can be used judiciously by content writers for explaining and defining a point, or simply as a way to establish common ground with a select audience.

Either way, a good piece of content is a good piece of content!

Facebooktwitterredditlinkedintumblrmail

No Explosion Needed – Just Information

/0 Comments/in , , , /by

 

“There was a time when we were taught to start with the explosion, the crisis, the murder, the detonation of the bomb, then go back and show the reader how we got to this terrible situation. I’ll explain why you might want to avoid this approach,” says book writing coach Myra Levine.

As content creators for business owners and professional practitioners, it’s tempting to be enigmatic in order to arouse curiosity, but at Say It For You, we agree with Levine that it’s not always the best idea.  After all, it’s essential for us to assure readers that they’ve come to the right place to find the information that satisfies whatever needs brought them online to find answers. In other words, the opening lines can set the tone and arouse curiosity, but it’s best not to sustain the mystery very long.

In terms of satisfying readers’ need for information, Brightedge.com comments that many types of content simply do not need very long blog posts to provide value for readers. On the other hand, articles with only a cursory treatment of the topic may not be deemed high-quality content.  “You will want to dive deeper and provide more information.”

One technique used in comedy is exaggeration, which, as humor speaker Jeff Fleming explained to me years ago at a National Speakers Association meeting, can emphasize points you want the audience to remember. In content marketing, however, while we sometimes aim to engage readers and show empathy regarding their dilemma and problem, it’s crucial that we be seriously “factually correct” in describing the extent to which our products and services can be of help.

Should your book start at the beginning or in the middle of the trouble? “These are decisions, and they’re not easy ones to make,” admits Myra Levine.  In creating  marketing content, while we’re out to engage online readers, no “explosions’ are needed, just valuable information with a personal touch.

 

 

Facebooktwitterredditlinkedintumblrmail