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Guest Post: CMO Skills Essential for Marketing

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Since our Say It For You writers often work under the direction of a company’s Chief Marketing Officer, this insightful guest post about effective CMOs is of interest. Author Dana Harris is a writer and a freelance marketing specialist. She has been writing articles on marketing tips and strategies for over five years.

CMOs are invaluable members of any company. However, their role constantly grows and transforms due to the continuous evolution of the marketing world. From new tactics to the latest trends, there’s no shortage of skills and tools for marketers to master. But which strengths are truly essential for a chief marketing officer? This blog discusses what you need in a good CMO.

This Chief Marketing Officer resume guide details the top five common traits of a competent CMO:

  • good leader
  • quick adapter
  • customer-centered
  • great communicator
  • excellent data analyzer

A CMO needs each of these fundamental skills to fulfill all of the responsibilities of their position.

However, these are not the only desirable traits. A CMO’s role is so influential that it can make or break a company’s brand image, sales, and overall profit. It’s critical to prevent a decline in any of those areas. Here are five more skills your CMO should possess to boost your marketing efforts and impact.

Goal Setting

Knowing how to set goals is a significant marketing skill. As the leader of a company’s marketing department, it’s certainly a must-have skill for a CMO. They should know how to implement marketing tactics that align with the company’s goals. Not only that, they should continually aim for a stronger brand and a greater product reach. Even the best marketing strategy risks failure with no guiding goals in mind.

Understanding of UX & UI

Technology is a critical element for a marketing campaign to reach its full potential. This reason is why a company’s CMO and technical team must work together. However, a CMO with knowledge of basic UX/UI design skills is extremely valuable. These skills allow the CMO to build a consumer experience that supports a company’s marketing goals and strategies. Also, the technical team can achieve much more when the CMO has a basic working knowledge of their design skills.

Creativity and Innovation

The ability to be both creative and innovative is essential in the marketing field. Marketers should constantly look for new methods and inventive ways to execute marketing plans to keep up with the latest trends. A creative CMO has a better understanding of consumers and can deliver a valuable experience to them. The combination of data-driven insight and creative thinking is the perfect recipe for actionable campaigns.

Content Management

Did you know that 94% of consumers go to the internet to research products? People often go to Google to look for information and resources during the purchasing process. This fact shows the importance of content marketing. Content marketing covers the constant development and optimization of blog posts, videos, eBooks, whitepapers, and other content pieces. Content management skills have become essential with so much centered on the internet.

Excellent Storytelling

Every effective marketer should be a good storyteller. They should be able to use data to weave a compelling story and put the company’s name on top. Customers typically buy products based more on emotion than logic. A CMO must appeal to the audience’s emotional side and compel them to buy into the brand. Powerful storytelling speaks into the lives of customers and connects a product directly to a solution. It’s a balance of both emotion and logic.

Wrapping Up

Indeed, a chief marketing officer is a very complex and diverse role that is constantly evolving. Companies seeking a capable CMO shouldn’t overlook these essential skills, and neither should those seeking to be the next CMO. Regardless of marketing or technological advances, these skills will take both the CMO and the company confidently into the future.

 

 

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5 Ways to Talk About Tile

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TV reality show personalities Drew and Jonathan Scott have long been favorites of mine, so I was delighted to find their new lifestyle magazine, “Reveal” at a neighborhood newsstand.

At Say It For You, our content writers are always seeking to vary the ways we present information on a single topic in many different ways. Not only are we on the lookout for different “templates” in terms of platform graphics, but different formats for presenting information about any business or professional practice.

Well, I found, the Property Brothers have that technique down pat. In this single magazine issue, there are five different articles, all relating to just one aspect of home decor – tile!

1. the Tile Files
To help readers “know their options”, Drew and Jonathan present an overview of seven different tile types, including ceramic, porcelain, terra-cotta, class, cement, Natural stone, and peel-and-stick, listing the pros and cons of each.

The point of using lists of options, I explain to blog content writers, is to provide valuable information, to readers, suggesting different ways in which the business owner’s products – or the practitioner’s services – might be of particular use to them, perhaps in a way they hadn’t considered.

2. the Shape of Things
Here Drew and Jonathan delve into their subject in greater detail, first listing the different shapes in which tiles or sold. This “listicle” doubles as an advice column, since certain shapes, the brothers explain, work best for certain applications. “Mermaid” or scallop-shaped tiles, we learn, are sold interlocked for easier installation on kitchen backsplashes or behind bathroom vanities. “Square Zelligs” are glazed, often non-uniformly shaped, ceramic tiles best used for countertops and shower walls “for people who like a little character and don’t mind a snag here or there.”

Offering advice that’s out of the ordinary is actually great advice for business blog content writers. Drew and Jonathan are offering advice readers can use right now. More important, the authors are explaining the reasons behind each piece of advice.

3. the Trends
In this article, the Property Brothers collate advice from four different prominent designers. Barbie Palomina, for example likes using tiles on ceilings as well as on walls and floors. Gabrielle Aker likes mixing three complementary colors of tile to create a sunrise effect.
Kathryn Berschback installs tiles with prints and patterns in a butler’s pantry, while Zzoe Gowan “mixes and matches: patterned and solid tiles.

Since we are hired by clients to tell their story online to their target audiences, we need to do intensive research, as well as taking guidance from the client’s experience and expertise. Interviewing experts allows us dig deeper into the topic, offering added value to readers by bringing in expert insights.

4. All About Grout
This piece falls into the “how-to” category, with practical tips and cautionary advice for DIY readers. “While figuring out the right mix of cement, water, and sand may seem like more of a practical decision than a pretty one,” the authors caution readers that the grout they select is going to be permanently visible between the tiles. That means that both the color of the grout and the amount of spacing between tiles will have a big impact on the finished appearance.

As effective blog content writers, we can demonstrate to our readers how to dodge dangers and avoid costly and embarrassing mistakes. The Property Brothers’ articles are the kind home remodelers might cut out and keep. In the same vein, effective blog content should offer cut-out-and-keep, useful and actionable advice.

5. Install Intel
Before you invest in tile, the Property Brothers advise, find an installer with credibility. The Tile Council of North America (TCNA) certifies installers and keeps them up to date on the most current standards and practices around the installation of tile.

The success of your blog marketing efforts, we explain to Say It For You clients, will be very closely aligned with your positioning yourself as a go-to source of trustworthy information. Using factual proof involves offering statistics about the problem your product or service helps solve; credentializing proof cites your years of experience, and degrees earned.

At Say It For You, our content writers are on the lookout for different formats for presenting information about any business or professional practice. Those five different Reveal Magazine articles, all about tile, yet all different, serve as a great example of imaginative ways to deliver information to blog content audiences.

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Blogging Kernels of Wisdom

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Ease, flavor, and healthiness are the three ways Kelsey Ogletree rates different methods of preparing popcorn (Kernels of Wisdom in a recent issue of AARP Magazine). As a blog content writer, I couldn’t help thinking how, using those same criteria, I might rate the different categories of business blog posts….
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Ease –
“Listicles” would probably rate highest on ease, both in terms of the writer’s time in preparing the posts and in terms of how easy numbered or bullet-pointed lists are for readers to scan. The lists can be of tactics to try, alternatives for solving a particular problem, or a “best of” collection.

Flavor –
Personal story blog posts and interviews would rate high on “flavor”. In a different way, opinion pieces would be rich in flavor, showcasing the unique slant of either the business owner of practitioner or that of an employee or customer. You can add “flavor” by revealing how you arrived at the name of your business, and even by revealing the biggest mistake you made in starting your business or practice and what you’ve learned from that mistake.

Humor can be a hook, grabbing attention with a wry “flavor”. Like spices, humor is best in small proportion, and most effective when focused around a problem your company can solve.

Healthiness –
Using content to add value is healthy – for both owner and visitor. How-to blog posts and articles describing unusual applications for a product all add “healthful” value. News-based blog posts can be “healthful”, in that they help readers put current community or industry happening into context. It can be “healthy” for owners to promote products or services by tying in their link to current concerns.. Conversely, it’s healthful for readers when owners use blogs to debunk false information or even to clear the air and erase doubt by responding to a complaint.

Ease, flavor, and healthiness may be used to rate different ways of preparing popcorn, but for content writers, they offer guidelines for creating content that is engaging.

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Blogging a Surround Sound Effect

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The Guy Raz book, How I Built This is all about starting and building a successful venture, with insights and inspiration from the world’s top entrepreneurs. In one of my favorite chapters, Raz talks about creating what he calls a “surround sound effect”.

In actual surround sound, one or more channels are added to the side or behind the listeners to make it seem as if the sound is coming at that listener from all directions. Translated into marketing, Raz explains, the secret is to give the impression that you are “everywhere”, when in reality you’re getting your name out in the handful of places where your core customers spend their time.

To market successfully, Business News explains, “your customer can’t be everyone.” Instead, you need a targeted marketing strategy, the authors stress, to succeed. You must define your niche and target those specific customers.

In fact, Spider Graham writes in bizjournals.com, “the whole goal of all marketing is to get the right message to the right person at the right time”. Of course, Graham adds, we must make sure to do this at the best price possible. If you try to be everything to everyone, your message becomes less impactful, he emphasizes.

Learning about your target customers includes gathering intelligence about:

  • their gender
  • their average age
  • their marital status
  • their educational level
  • their employment
  • their outlook on life
  • where they get their news

OK, OK. But how can marketers help entrepreneurs achieve that “surround sound” effect while still carefully targeting their customers? For our content writers at Say It For You, the challenge is using blogs to inform, educate, and persuade. Where does the “surround sound” come from?

Just as your target market can’t be “everyone”, a blog isn’t –and cannot be – an all-purpose, Swiss-army-knife solution for all your marketing needs. In fact, blogging is just one piece of the general strategy you work on with your team (which might well include a blog copy writer, but which also might include the web designer, the business manager, the employees, loyal fans, even, sometimes, a franchisor).

All the pieces used to promote your business or practice must mesh – social media, traditional advertising, event planning, word of mouth marketing, community involvement. Together all those pieces create the “surround sound effect”.

 

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The 4 Things Your Resume – and Your Blog Page – Should Include

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“There are many different opinions on what information you should and shouldn’t include on your resume. But there are certain basics that must be there,” Zip Recruiter advises in an article reprinted in the Indianapolis Star. “Here’s the good news.” The authors say: “You already have all the answers.”

As a content marketing professional, I found this Zip Recruiter advice highly relevant. What’s so interesting is that, while there are articles galore about what elements should be included in a blog post, there’s relatively little guidance on basic pieces of information that need to appear on a blog page.

Forbes offers a list of 8 must-haves for the blog post content itself:

  1. magnetic headline
  2. compelling lead-in
  3. useful subheads
  4. informative body
  5. appealing graphics
  6. powerful call to action
  7. relevant internal link
  8. good meta description

However (and this is the eye-opening aspect of the Zip recruiter piece), as blog marketers, we’re missing the boat if certain key information isn’t right there, in the same visual field as our wonderful content, quickly accessible to our blog readers:

Contact information
“Include your name along with the proper pronunciation if you find that others have trouble with it,” Zip Recruiter advises. Include the phone number you use most, and your email address. (Sure, your website has an “About” page, but what if a blog visitor is moved to act now?)

Work experience
Your blog is a way to assert your authority as a SME (Subject Matter Expert). You’ve successful dealt with – many times before – the problem with which the reader is dealing now. You’ve got this!

Education
Do business blog readers need to know about educational credentials of a practitioner or business owner? You bet. Today’s consumers won’t do business with someone they don’t trust, and “credentializing” is one way to build trust. Degrees and certifications may be listed or shown as logos, and educational experiences can be woven into blog content itself.

Skills
Demonstrating not only what you know but what you know how to do is a crucial function of any business blog. Specific services offered may be listed on the blog page itself (in addition to offering case studies, testimonials, and descriptions as part of the blog content.

The Zip Recruiter article serves as a reminder to us content writers and the business owners who hire us: The visitors you hope to attract to your website may not be in search of a job, but the same four types of information that belong on a resume belong on your blog page!

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