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What Are They Afraid Of? It’s Important to Know

 

In planning your novel, Moriah Richards advises authors in Writer’s Digest, knowing the broad strokes of history will help you determine what details to include in your story:

  •  What’s the worst disaster these people ever faced?
  • Are they afraid of that happening again?
  • What would they do to prevent it from happening?
  • Is there something that made them feel ashamed?
  • Is there something they’re proud of?

Richards is alluding to the fictional worlds writers create, but the same questions can help blog marketers understand their target readers’ concerns, fears, and collective memories.

“Some common advice for beginning freelance writers is to read sample copies of the magazines they wish to pitch, Robert Lee Brewer notes, suggesting freelance writers study the “voice” and “tone” of articles in their target magazines.

Similarly, at Say It For You, we advise blog writers to get a sense of “worst disaster” perceptions by studying blog posts on the subject, looking for slants that haven’t been covered and drawing on their own memories and experiences.

Author Steven James teaches budding novelists to maintain suspense in their writing. “Building apprehension in the minds of your readers is one of the most effective keys to engaging them early in your novel and keeping them flipping pages late into the night. ”Of the six techniques James suggests writers use to create suspense, the one that appealed to me most as a corporate blogging trainer was this: “Put characters that readers care about in jeopardy.”

There are many things readers care about that can be put in jeopardy – health, self-confidence, safety, career, appearance, property, the proper education of children. On the other hand, while I agree that allaying readers’ fears is a powerful tool, I believe too many marketing blogs are meant to scare consumers into action.

At Say It For You, we advise taking the middle ground, identifying the need, and assuring searchers they’re not alone in this dilemma or need. The message is that you have the experience and expertise to deal with their “worst thing that’s ever happened”. 

 

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When Blogging, Be Prescriptive, But Be Present

 

Understanding how the point of view differs in three different types of personal narratives is crucial in telling a story effectively, William Kenower explains in Writer’s Digest.

  1. A memoir is how we tell a story about something that happened to us in the past.
  2. A personal essay describes a solution to a problem the author sees in the world and lays out how the solution should be brought about.
  3. In a prescriptive, the author is an instructor and the article or piece is an instruction manual.

“Though the author may use stories to illustrate their lesson, in a prescriptive piece, the reader expects and understands that the author will be the one delivering the knowledge. To write these kinds of pieces, the author must feel comfortable in the rule of a teacher or guide,” Kenower says. But even in telling a story, he adds, an author is driven to write because of what experience has taught them.  

“Consumers are used to telling stories to themselves and telling stories to each other, and it’s just natural to buy stuff from someone who’s telling us a story,” observes Seth Godin in his latest book All Marketers Tell Stories.

Not all stories succeed, Godin points out, because not all stories have the following essential elements:

  • Great stories are authentic
  • Great stories are subtle, allowing the target audience to draw their own conclusions.
  • Great stories appeal not to logic, but to the senses.

In business blogs, when we tell the story of a business or a practice to consumers, we “frame” that story in a way that will appeal to the target audience. The business owner or professional practitioner is the “teacher”, driven to write because of what experience has taught them.

Blog marketing is prescriptive, offering how-to advice on solving a particular problem or filling a particular need. At the same time, we’ve learned at Say It ForYou, blogging is a very personal form of communication, and our clients’ corporate messages need to be translated into human, people-to-people terms. The blog is the place for readers to connect with the people behind the business or practice.

Because of what experience has taught me, my advice to bloggers is to be prescriptive, but be present!

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Blog Genres: Take Your Choice – Carefully

Your choice of genres may be very different depending on who you’re writing for and point you want to make,” the authors of Everything You Need to Ace English Language Arts in One Big Fat Notebook explain. “Different genres alter the focus of the topic.” The journalism genre, for example, puts the most important facts first, leaving out all personal opinions or personal history of the author. The memoir genre, in contrast, focuses on the memories of an individual and does not refer to research.

Since blog content writing is, by definition, nonfiction, authors can follow several of the guidelines in the Notebook:

  • using research (old newspaper articles, interviews, eyewitness accounts)
  • including charts, graphs, and photos
  • skillfully using both explicit and implicit evidence

In a non-fiction text, Notebook authors explain, explicit evidence is actually stated. Implicit evidence, on the other hand, involves conclusions readers draw from the text. In order to “steer” readers to arrive at certain conclusions, “choosing the BEST evidence from all the evidence is crucial, in order to get the point across quickly and convincingly”. In fact, “choosing evidence” is a foundational aspect of blog content creation. At Say it For You, we teach that, in addition to having a focused topic for each blog post, writers must have a specific audience in mind, choosing the best evidence for that target audience.

“Every author writes with a purpose in mind,” the Notebook states. “In opinion pieces, it is an established fact that the authors have a purpose and are trying to convince the reader of something.” Still, a good writer knows that not everybody agrees, and therefore includes counterclaims or counterarguments.” When it comes to blog marketing, visitors will be subjecting your content to an “acid test”, judging whether this site is the “real deal”. That’s where presenting “evidence” in the form of facts and figures comes in.

Some “tried and true” blog genres include:     

  • advice
  • collections and top lists
  • reviews
  • predictions
  • motivation
  • trouble-shooting
  • interviews
  • how-to
  • editorial
  • personal reflection

Whichever the genre of choice, a central idea is the most importance element in any piece of writing, Notebook authors remind us. Around that central idea, the content of any piece can be constructed. As blog content writers, we can take our genres, but it’s important to do that carefully!

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In Sustained Blog Marketing, Look for the Overlap

James Marshall Reilly likes to think of the speaking industry as falling into a number of different buckets, including:

  • distinguished celebrity
  • leadership
  • health
  • the economy
  • gender
  • science
  • arts
  • education
  • inspiration
  • authors
  • technology
  • spirituality
  • futurism
  • sports

The key, Reilly tells speakers looking for engagements, is to start thinking about where your topic will fit, understanding that there will likely be overlap.

At Say It For You, we think overlap is an enormous advantage in blog marketing.

1. Years ago, I remember reading a quote from career coach Nancy Ancowitz. “Effective self-promoting,” she taught, “is finding the overlap between what you have and what your audience wants.” Of course, blogging is the essence of self-promotion, allowing business owners and professional practitioners to find the overlap between what they do and what searchers want.

2. Another way to understand and use overlap in blog marketing has to do with keeping on keeping on. Blogging is a perfect example of a long-term strategy that is too often abandoned due to short-term discouragement. It’s the week-after-week, month-after-month work of creating new, relevant, interesting, and results-producing blog posts that gets many down. Just as Reilly explains to speakers that they can “tweak” their material so that their content is tied to some of the popular topics audiences are interested in hearing about, blog content writers can use precisely the same strategy.

You’re creating content to market bedroom furniture. You can relate that topic to:

  • health – lighting, clean-ability, and air quality in a bedroom
  • arts – appropriate artwork to display in the bedroom
  • technology – thread counts in bed linen
  • science – antimicrobial treatment of linens
  • gender – studies proving that men and women react differently to smell, sound, and color
  • celebrities – Elton John photographed amidst fur blankets in his bedroom on a private plane

For sustained blog marketing, look for the overlap!

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For Finding…Teaching…Leading….Following…Blogging to Praise


This fall’s issue of Employee Benefit News had the most wonderful section featuring the 13 winners of Excellence in Benefit Awards. Honorees were praised:

  • for finding unexpected resources…
  • for shining a spotlight on top talent…
  • for putting people over profit…
  • for leading and advising with empathy…
  • for teaching, not preaching…
  • for thinking beyond the benefits…
  • for following the facts….

“Highlighting your employees’ achievements is the key to success”, J2, the Montreal-based procurement management company reminds visitors to its website. But small businesses might feel they can’t afford proper employee recognition,  HR & employee engagement company Gethppy.com realizes, offering suggestions for shout-outs, offers of professional development opportunities and non-cash awards..

At Say it For You, we encourage our blogging clients to use their blog as an employee recognition tool. Highlighting employee accomplishments in a blog brings a two-way benefits: When readers learn about an employee’s enthusiasm and how that person put in extra time and effort in serving customers, that tends to cement the customer’s own relationship with the company or practice. As featured employees proudly share those write-ups with friends and family, the blog becomes a gift that keeps on giving.

When you blog, we remind business owners and professional practitioners, you verbalize the positive aspects of your business or practice in a way that people can understand. You put your recent accomplishments down in words. You review the benefits of your products and services and keep them fresh in your mind. In other words, you are constantly providing yourself with training about how to talk effectively about your business.

While you may encourage your own employees to read the blog, not every employee will not be interested in contributing content. In fact, it’s not unusual for some employees see blogging as just one more task making their work load heavier. Everyone likes to be appreciated and thanked, though, and the blog is the perfect place to do just that.

Do you have a team member who should be praised by you to your readers?:

…for finding unexpected resources?
…for finding new and better ways to do things?
…for thinking beyond the basics?
…for leading and advising with empathy?

Think about featuring your team members in your blog!

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