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Don’t Fear ROI…Embrace It!

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Jane's Picture (2)I like receiving e-letters from my friend Jane Thompson, the trade show marketing consultant. Invariably I find Jane’s advice about trade shows applicable to blog marketing, and that’s certainly true of her latest piece about embracing ROI.

Impact on revenue
Jane cites an article out of Exhibitor Online advising marketers to estimate the impact of each trade show on company revenue. Companies need to count the number of sales leads garnered, the “close rate” out of those leads, and what the total revenue was from that show.

As a corporate blogging trainer and content writer, I find business owners’ overriding concern is, in fact, realizing a Return on Investment from their blog marketing efforts and expenditures. At the same time, though, it’s not always possible to associate a specific ROI measurement to the blog without regard to all the other initiatives the client is using to find and relate to customers.  All the parts have to mesh – social media, traditional advertising, events, word of mouth marketing, and sales.  Every effort that “makes the cash register ring” contributes to “marketing ROI”.

Cost avoidance
“Every dollar of cost avoidance is tantamount to a dollar of profit,” Thompson reminds readers. She advises figuring out what you might have spent on sales calls and meetings to achieve the same results you accomplished at your show.

Years ago, Compendium Blogware, Inc. co-founder Chris Baggott used to point out that blogging provides some of the same benefits as email in an easy-to-use and inexpensive way.”  You can’t email people without permission and you can’t ask for permission if you don’t know who they are, Baggott would explain, and that’s where blogging comes in to help in customer acquisition, avoiding mailing costs and expensive sales calls.

While total precision in isolating blogging ROI may not be possible, examining your blog’s general “bottom line”  should be something to embrace.

 

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Striving for Online Marketing Stardom

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success secrets

 

“You need writers even if your content is primarily video or audio,” asserts Mitch Meyerson in Success Secrets of the Online Marketing Superstars. Why? Even what looks like free form content, he explains, needs a solid, well-crafted structure of words.

What does Meyerson define as effective content structure?

  • A headline that instantly commands audience attention
  • An introductory few sentences that pull the audience in, making it tough to turn away
  • Useful information that solves a problem the audience genuinely cares about
  • A single, focused point or “moral”
  • Stories, metaphors, and examples to teach that point
  • A  Call To Action that rouses the audience to take the next step

As a blog content writing trainer, I loved this question/response in Meyerson’s  book:

                                                                          “How long should your content be? Like a skirt, short enough
                                                                               to maintain attention, long enough to cover the subject.’

It’s important to understand, really understand, the difference between features and benefits, the book stresses.

  • Features tell us two things:  What it does and what goes into it.
  • Benefits tell us two different things: what it does for the customer and what they get out of it.

A point that I’ve long emphasized to newbie blog content writers is well-stated in the book:

“Content that attracts attention also tends to have a strong, well-defined point of view.  This is no place for wimpy, wishy-washy musings.” Your readers will want to hear a clear “voice” in your blog posts.  Allow your passion – and your (or your business owner client’s) point of view – to shine through, making it very clear how problems can be solved using these services and products and what principles and beliefs drive this business or practice.

Striving for online marketing stardom? Tap dancing around the issues is a no-no.

 

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Framing Your Business Blog

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The Art of Thinking Clearly

“It’s not what you say, but how you say it,” says Rolf Dobelli in “The Art of Thinking Clearly.” If a message is communicated in different ways, it will also be received in different ways, Dobelli asserts. When researchers presented a group of people with a choice between two kinds of meats:

  • 99 percent fat free
  • 1 percent fat

respondents ranked the first as healthier, even though they are the same!

Wordsmithing is an important element in blog content authoring, because we have the power to use word choices to put the emphasis on specific elements of a product or a service.

Today’s consumer is used to having marketers use the technique of glossing, which is a deceptive sort of framing. The typical online searcher, therefore, is leery of hype and unrealistic claims.

That’s precisely why, Velocity Partners claims, honesty in content marketing has such “insane power”, and why they advise “Take your weakest points and put them in the spotlight”. The principle behind the tactic: managing expectations so you can slightly exceed them.

Velocity Partners offers eight reasons you should consider using insane honesty in your blog:

  1. It’s surprising because it’s so rare.
  2. It’s charming.
  3. We like people who make fun of themselves more than we like braggarts.
  4. It alienates the people who were never going to do business with you anyway.
  5. It attracts your ideal prospects.
  6. It builds trust.
  7. It signals confidence.
  8. It focuses you on battles you can win.

For us business blog content writers, it’s important to remember that every choice of words we make involves framing. Question is – will we use glossing to put an artificial shine on the weak aspects of the business or practice we’re writing about – or will we choose the insane honesty route?

 

 

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We’ll Say It For You – “Happy New Year!”

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Hard to believe, but my little ghost-blogging and content writing company, Say It For You, is New Year's champagnecelebrating its eighth New Year’s today!

Our content, some 20,0000 unique writing selections by now, may be found in clients’ corporate brochures  and website pages, in press releases, “nurturing emails” and Facebook posts. Primarily, though, our pieces populate the blogosphere.

2015 was certainly a year of learning for me, and ideas for material were everywhere I looked, from magazine and newspaper articles, radio and TV broadcasts, and even billboards and print ads. Networking groups were my classrooms, and our Say It For You clients our best teachers.

More than ever, I realized, our readers need even more from us than expert advice and information.  We need to put all of that information into perspective and become thought leaders. It became more and more evident to me that at least half the time I spend creating a blog post is reading/research/thinking time. That meant continuing to build my collection of books that serve as blog content writing resources.

As 2015 draws to a close, I’m revisiting my Say It For You mission statement:

Say It For You is a premium blogging and marketing service that provides your business with    enhanced potential for improved standing in search engine results and reader engagement. More than just a collection of keywords, our blog posts are strong, thought-filled messages about your business or practice.

Basically, what that means is when you use Say It For You, you receive the following benefits in addition to impeccably written posts:

  • A single writer dedicated to understanding your business and keeping abreast
    of topics in your industry. That writer is ready to interface with your SEO expert, marketing consultant, or web designer.
  • Say It For You works with only one client in each field of business, so that all research and promotional efforts are devoted towards benefiting you and your business.
  • You will have personal contact with your writer, including regular in-person meetings or phone conferences. Your writer is always available to discuss content and strategy.
  • The ideas and input of writers with strong background in business. Our writers have expertise in finance, marketing, operations, event planning, autos, seniors, international commerce, healthcare, and more.

    Eight and a half years and 20,000 pieces of writing later, we find that every day there’s something new to celebrate and to share!  Happy New Year!

 

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Topping Needs to Be in the Same Category in Your Business Blog

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“I only slept three hours last night,” bemoans Alice in a recent Dilbert cartoon.kung fu
“I used Kung Fu to divert an asteroid that was on a collision course with Earth,” replies the co-worker.
”Topping needs to be in the same category!” says Alice indignantly.

 

As a reader (and yes, I still read the paper “paper”), I enjoy the wacky cynicism of Dilbert, but this particular conversational exchange reminded me of the way categories are supposed to function in business blog posts, and of the way they so often don’t.

Blog categories help readers find their way to content that matches their specific intentions. In the early stages of your blog, I teach business owners, organizing the material isn’t so important – readers can simply scroll down and read earlier posts. Once you’ve been creating blog content for months and even years, the categories become invaluable.

That “rule of thumb”, though, assumes that, from the get-go, you’ve focused each post on one central idea and one idea only, perhaps supporting that concept with a couple of examples. In corporate blogging training sessions, I refer to that blog writing concept as “the Power of One”. Simply put, if your copy tells too many irrelevant stories, you lose the reader’s attention. (No call for a boast about Kung Fu when Alice is complaining about sleeplessness!)

The same rule applies to the Calls to Action we incorporate in our blog posts. Our job is to focus readers’ attention on what we have to offer and on what steps they can take to get some!

That is not to say that we bloggers need to become One-Note Nellies. Not adding variety to our blog posts would surely serve as a “reader repellant”. So how can we harness that Power of One and still offer the degree of variety that keeps readers engaged? Effective blog posts are centered around key themes, just like the recurring musical phrases that connect the different movements of a symphony.  The variety comes from the details you fill in around those central themes, from the stories you tell and the instructions you offer, and even the metaphors you use.

Wanna brag about how you used Kung Fu to divert an asteroid? Save that for another day, another blog post.  The “topping” needs to be in the same category!

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