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Behind Each Marketing Content Piece Lies at Least 1 of 5 Key Interview Questions

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“Interviews are a vital aspect of nonfiction writing,” Don Vaughn explains in Writer’s Digest. He’s discovered five questions that “help add detail, color, and heft to our work”. At Say It For You, we’ve learned, these same questions inspire content marketing, as business and practice owners “introduce” themselves to their potential buyers.

1. What was your inspiration?
Almost always, there’s an important incident or insight that give birth to the birth of an enterprise. The insight can come from a negative experience or a positive one, and sharing that with readers serves to humanize and personalize the post, adding power to the value proposition.

2. Why is this important?
Someone who has accomplished something remarkable inherently understands why that accomplishment is important, Vaughn reasons, but readers may not.. Often blog visitors don’t know how to “digest” the claims you’ve “served up”.  They simply don’t have any basis for comparison, not being as expert as you are in your field. Spend time providing that “context” that clarifies why what you’ve done – and what you’re doing – is important.

3. What were the greatest challenges you faced, and how did you overcome them?
“Asking sources how they dealt with overwhelming challenges in pursuit of success can often form the heart of an article,” Vaughn teaches. Passion and personality give blog posts a big advantage as compared to brochures, ads, or even the website, and owners’ recalling the obstacles they’d needed to overcome lends power to the marketing narrative.

4. What do you get personally from your work?
Using first person (the pronouns “I” and “we”) allows the marketing content to come across as intimate, unique, and conversational. And while no one likes people who speak of nothing but theselves, It’s important to show the person behind the posts, revealing the personality of the business owner or practitioner standing ready to serve the customers.

5. Who else would you suggest I talk to?
Quoting others to support your points and show you’re in touch with trends in your field is a good idea. Aggregating different sources of information on a topic is a way to add value to content readers.

Behind every content marketing piece is at least one of those five key interview questions!

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Retelling Your Marketing Story

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Of course they’ve heard it before, and reusing ideas is certainly nothing new, Toni Fitzgerald explains in the Writer magazine. “From Biblical stories to Homer’s Odyssey, conceptsget adopted and tweaked for the audience.” And just why do writers retell stories?

  • to honor a work that made a big impact on them
  • to amplify an important message
  • to explore a theme from a new direction
  • to add diversity and additional context
  • to force readers to rethink things they may have taken for granted

“Stop us if you’ve heard this one,” Fitzgerald tells readers: Headstrong young woman bucks the expectations of society and of her family. She meets a young man who seems immune to her charms, falls in love with him, learning that things are not always what they seem and that being vulnerable is the only way to move forward… Sure, that’s the story of classic novel Pride and Prejudice, but that plot also fits Bridget Jones’ Diary. The big advantage of recasting a novel is that, since people are already familiar with the story, you spend less time setting up the plot, earning automatic “buy-in” from the readers.

Storytelling is a strong business skill, SCORE explains, with the power to boost business in a number of ways, creating product awareness, improving customer loyalty, and increasing profit. Business stories today, the authors add, are created around eight topics:

  1. Who we are
  2. Why us
  3. Our vision
  4. Good business
  5. What we have learned
  6. How we design it
  7. How we do it
  8. Meet our customers

“Transferring values and beliefs is done through your story’s character having an epiphany because your audience will also experience this,” the SCORE authors explain  As Fitzgerald sees it, “We all want to be the heroes of the story.” But, because different segments of your audience will experience your story in different ways, audiences must be attracted with different “digital honeypots”, on24.com explains. To create a compelling story, you need to understand your readers and who will respond and take action, defining your “buyer persona(s)”, Hubspot advises.

“As marketing strategists, we stress the importance of repetition. Retelling your story – through traditional and digital media, advertising and face-to-face sales – is the only way to ensure your value points are heard, understood and remembered,” says Robin Miller of publicity.com. “If you’re going to be in the marketing or advertising business, if you’re going to be in sales, you’ve got to tell your story over and over, and over and over, and over and over again. Then you’ve got to tell it one more time,” he advises.

Of course they’ve heard it before, we explain to our Say It For You clients. The very secret of success lies in the retelling of your marketing story!

 

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Things-You-Never-Knew Content Marketing

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“Time to take a look at how amazing (and a bit freaky!) we all are,” says Patricia S. Daniels of National Geographic. And we want to do this why? To: 1. discover healthy living 2. improve function 3. explore the latest discoveries. The special issue offers no fewer than 100 things you never knew”, in the form of “tidbits” of information about the human body..

Things-you-never-knew tidbits are super-valuable when it comes to content marketing. For one thing, tidbits showcase the knowledge and expertise of the business owners or practitioner, while at the same time softening the effect of any strong opinions expressed in the article or blog.

In content writing, word tidbits and tag lines are both designed to help readers remember something– a concept, a company, a product, a service. But, while a tag line may be catchy, even memorable – it’s pure advertising, revealing little to nothing about product or service, the company or the experience in store for the buyer. The right word tidbit in contrast, can capture the sense of the owners and how much those owners care about continuing their decades-long relationship with customers.

The “things-you-never-knew” concept is successful because it relates to the fact that web visitors tend to be curious creatures, particularly when it comes to testing their own knowledge and learning more about themselves. In fact, “self-tests” tend to engage readers and help them relate in a more personal way to the information presented in a blog or other marketing content On the other hand, online searchers are looking for more than just information; they need perspective. Yes, the National Geographic issue is designed to help readers become aware of these fascinating details of bodily function, ls, they need help discovering what to do about those details in order to achieve a more healthy lifestyle.

Business blog posts, for example, much like those individual things-you-never-knew pieces in National Geographic, should be designed to spark reader curiosity, playing on our natural desire to self-test, then offer technical information “in chewable tablet form”.

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Some Tasty Content Prompts

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Stuck finding new ways to present marketing content? No matter your content marketing topic, Poets and Writers magazine’s Aimee Nezhukumatathil suggests thinking in terms of food. At Say it For You, we think that’s a great idea – no matter what product or service you’re promoting, here’s our take on a few of these tasty content prompts:

Write about a mistake you made once while preparing food.
We teach content writers to include stories of past mistakes and failures. Such stories have a humanizing effect, engaging readers and creating feelings of empathy and admiration for the business owners or professional practitioners who overcame not only adversity, but the effects of their own mistakes! Messages that deal openly with customer complaints, with the “apology” or the “remediation measure” open to readers go a long way in building trust.

What foods would you serve someone you wanted to impress?
The most powerful tool you can use to stand head and shoulders above your competition is your Unique Selling Proposition (USP), Certified Business Coach Andrew Valley says. Your USP communicates the singular, unique benefit that your customers can expect to receive when they favor your business instead of your competitor’s – stated in specific, graphically illustrated terms

What spices do you like to add to food and why?
At Say It For You, our content writers are always seeking to vary the ways we present information on a single topic in many different ways. Not only are we on the lookout for different “templates” in terms of platform graphics, but we try to use different formats to “spice up” the information about any business or professional practice. Collating advice from different experts helps “spice up” content and add value for readers.

What is your earliest memory of peeling a fruit – what did the peel remind you of?
In a blog post or email newsletter, introduce readers to the history of the brand, using stories about founders, current employees and alumni to “humanize” the content. Sharing history makes the focus less on what the company does and more about what it is, giving readers a sense of look-how-far-we’ve-come” togetherness.

“Tasty” prompts can help temporarily “sidelined” content writers get back in the game!

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There Are More Than One Boy-Meets-Girl Blogging Arcs

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“At its very heart, I believe that there is only one story arc in the world,” writes Sonali Dev. “There’s a character in an uncomfortable situation and they must find a way to resolve it.” The narrative arc refers to the structure and shape of a story, the sequence of occurrences in the plot. A good arc is vital if you want to engage your readers from start to finish, advises reedsy.com. Boy meets girl, boy fails girl, boy gets girl again is one classic example, the author says. Adding complexity to a basic story arc is part of what differentiates one story from another, even when they’re ostensibly dealing with the same ideas.

In fact, in creating blog content at Say It For You, we often use a softer version of the “hurt and rescue” story arc author D. Forbes Ley suggests salespeople use to close deals – identifying ways in something valued by readers might be in jeopardy, and then emphasizing two points::

  1. The business owner or professional practitioner understands readers’ concerns and needs.
  2. The business owners or practitioner has the experience, information, products and services to solve exactly those problems and meet precisely those needs.

Using those two points as basic content building blocks, there are a number of ways bloggers can follow Sonali Dev’s advice and “add complexity” to the story arc:

  • debunk a “myth” or false impression relating to your field
  • tie the content to a front-page news story having to do with a problem your company or practice helps solve
  • share a true story
  • use statistics to prove the extent of the problem
  • relate a celebrity story that illustrates the problem – or the solution you propose

Whichever of these “arc” tactics you select for any one blog post, a tip offered by Writer’s Digest contributor Estelle Erasmas should be kept in mind: “Focus on one specific point in time rather than on an entire life story.” Yes, your readers may in fact be seeking a way out of an uncomfortable situation, but might also be in search of information on how to perform a certain task, or looking to satisfy their curiosity on a particular subject.

There are more than one boy-meets-girl blogging arcs!

 

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