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NASA Isn’t Looking for Astronauts

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As a speaking agent, James Marshall Reilly explains in the book One Great Speech, his biggest challenge is locating and identifying “experts” in varying fields, based on the requests of buyers and event sponsors. Reilly is looking for people as yet unknown in the speaking world. But don’t be confused, he cautions – when Bank of America wants to pay for a speaker, they’re not looking for a banker or financial services expert. The State Department isn’t looking for a diplomat, and NASA isn’t seeking a speaker who’s an astronaut. These organizations have plenty of their own in-house experts.

So what are these mega-company meeting planners seeking?’ Reilly says it’s someone with:

  • a unique perspective
  • a new idea
  • new information
  • passion
  • a story that resonates

Reilly’s insights sure resonated with me. As blog content writers, those are the very qualities we’re aiming for in helping our clients’ stories resonate with their target audiences.

Unique perspective
The typical website explains what products and services the company offers, who the “players” are and in what geographical area they operate. The better websites give at least a taste of the corporate culture and some of the owners’ core beliefs.  It’s left to the continuously renewed business blog writing, though, to “flesh out” the intangibles, those things that make a company stand out from its peers. In other words, it’s the blog that gives readers context within which to process the information.

But, from whose perspective? We can use blogging to offer searchers the relevant, up to date information they came to find, giving it to them in short paragraphs and in conversational style, then leading them to take action. But it’s crucial to present information from the customer’s perspective, not ours. Where we are is never the starting point!

Passion resonates
When online readers find a blog, one question they need answered is “Who lives here?” In terms of achieving Influencer status – it takes passion, and it takes opinion, we’ve learned at Say It For You. Sharing the obvious slant may be vociferous, but if it’s not passionate, it won’t resonate with readers.

Information
Very much like the folks most likely to be in attendance at a Bank of America or NASA conference, blog site visitors are already interested in the subject at hand and may already know quite a bit of information on that subject. While there’s very little likelihood that the “startling statistics” you offer to capture readers’ attention will be “new news”, facts and statistics need to be “unpackaged” and put into perspective.

No, Bank of America may not be looking for a speaker with a finance degree, and NASA may not hire an astronaut for the keynoter at their conference. But if you can turn information into stories that resonate in your blog posts, online readers may just “hire” -YOU!

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To Make Blog Titles Pop, Add a Little Assonance and Alliteration

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This month’s issue of Breathe Magazine was the inspiration for both this week’s Say It For You blog posts….

Titles – they either do the trick or they don’t, I always muse while browsing through the magazine racks at Barnes & Noble or the corner CVS. The current issue of Breathe had an especially appealing array of clever titles, I thought.

To be sure, a number of the Breathe titles were very direct, leaving not an iota of doubt as to what kind of information one should expect to see in the article:

  • Unlocking Your Potential
  • Stand Up For What’s Important
  • Ways to Cope With Change
  • Project Declutter
  • The Joy of Dogs
  • The A to Zzzzzz of Power Naps
  • Say It Loud, Say It Clear

Still other titles evoked curiosity about what stance the authors were going to take or what they were going to advise:

  • When Life Tips Out of Balance
  • Food for the Soul
  • Only Fools Rush In
  • Daydream Believer

I noticed a third grouping of titles, where the authors took advantage of the sound of the words themselves. Although I was looking at a printed page, I found, I was almost reading those titles aloud in my own head:

  • Facebook Fallout?
  • From Chore to Choice
  • Navigating Non-Negotiables
  • Experience vs. Expectation
  • Is the Grass Greener?

Notice the way similar consonants or similar vowel sounds are presented in a sequence. In scanning those titles, your eyes are both seeing the repetition and, in a real sense “hearing it” as well.

Breathe Magazine reminded me of something I’ve been teaching for years now at Say It For You, namely using alliteration (consonant repetition) and assonance (vowel repetition) in blog titles with an eye to making them more “catchy”. It’s one thing to write great content, and quite another to get readers to click on it.

To make blog titles “pop”, try add ind a pinch of alliteration and assonance!

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Blog Title Questions That Make Them Go “Hmmm…”

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Browsing through the latest issue of Breathe Magazine, I couldn’t help noticing that titles that were in the form of questions were more likely to have me stop turning the pages and start reading the article. I realized that what was giving me pause is wondering of that question applied directly to my own situation.

“Addicted to Work?    Hmmm…am I?
“Are You an Empath?”     Hmmm…am I?
“Are You Playing the Victim?”      Hmmm…is that what I’ve been doing??

The tactic of using questions in titles is one I’ve often suggested to blog content writers. After all, people are online searching for answers to questions they have and solutions for dilemmas they’re facing, and often we can help searchers formulate their questions by presenting one in the blog post title itself. Sometimes the question in the title serves to arouse readers’ curiosity about which side of the issue your opinion is going to represent.

Those Breathe Magazine questions, though, seemed to be taking things to a whole new level, I thought. Sure, in a publication about mental health, readers expect the content to be more “touchy-feely”. But couldn’t that technique of using title questions to make readers stop and examine their own business practices and purchase decisions work for all business owners and professional practitioners, I wondered? Hmmm…

“The purpose of a blog post headline is to convince readers to click on the link, or to scroll down and continue reading the post. A good title grabs attention and compels your target audience to check out what you have to say,” Team Kapost of uplandsoftware.com writes, and “questions create intrigue, serving as an invitation to participate in a conversation”..

Open-ended questions help you create better content, advises Neil Patel. But, before you can successfully convert blog readers into customers, he adds, you have to know what they’re worried about. (Then, as you become aware of their problems, you can have the case studies you need to provide a better experience, Patel explains.)

The specific genius in open-ended questions that make readers go “Hmm” may lie in the fact that one thing people tend to be worried about is – themselves! The blog topic might be plumbing, or hairstyles, or sports equipment, but title questions that force readers to stop and question their own ways, feeling compelled to read what you have to reveal about them – well, those titles can be show-stoppers!.

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Blogging, Like Design, is About Creatively Solving Problems

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“Design is often misconstrued to be a luxury. Yet, at its core, design is about creatively solving the problems we all face at any scale,” Tom Gallagher writes in the Indianapolis Business Journal. “…practitioners often downplay the importance of beauty, but aesthetic must not be dismissed”. In urban design, Gallagher continues, fashion addresses who we are and how we respect others. The quality of materials speaks to our shared values.

“What we see has a profound effect on what we do, how we feel, and who we are,” Mike Parkinson of Billion Dollar Graphics asserts. Parkinson quotes famed psychologist Albert Mehrabian, who demonstrated that no less than 93% of communication is nonverbal. “

In fact, the aesthetic element must not be dismissed in blog content creation, either. Images are one of the three “legs” of the business blog “stool”, we teach at Say It For You, along with information and perspective or “slant”. Not only is it true that articles containing images get more total views and higher ratings, images help explain and emphasize concepts. The visual presentation of a blog post – the type font, the bolding, italics, spacing – all the details work to support the words and ideas and contribute to the general impression left with online readers.

So, if design is so important, does all that mean video blogs are going to supplant text content?

As a Say It For You blog content writer and trainer, I appreciated a 2017 fourdots.com blog post discussing that very question, and making a four-point case for textual content as a primary driver of online communication:

  1. Text gives you the option to stop exactly where you want to, wrapping your mind around a certain piece of information.
  2. Text can be easily updated and upgraded.
  3. B2B buyers consume informational pieces and case studies, looking for industry thought leadership.
  4. Text stimulates the mind and is more focused.

Just about ten years ago, I published a blog post titled “Shoes and Business Blogs – Some People Care if They’re Shined”. The post touched on aesthetics, advising marketers to “dress your blog in its best” by preventing “wardrobe malfunctions” such as grammar errors, run-on sentences, and spelling errors, avoiding redundancies, and tightening up those paragraphs.. Avoid redundancy; tighten up those paragraphs, I cautioned.

Yes, blogging, like design, is about creatively solving problems, but aesthetics must not be dismissed!

 

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Comparative Marketing for Blogs

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“As long as the value of one product or service is being communicated through its comparison to another product or service, it qualifies as comparative advertising,” Conor Bond writes in Wordstream. The goal, as with all advertising, is to communicate value, but in the case of comparative advertising, that value is conveyed not only from quality, but from the disparity in quality between one product or service and another. The other company or provider serves as an anchor, Bond explains, something concrete to use as a reference point.

Bond offers examples of comparative advertising, including:

  • Mac portraying its own users as immune to the viruses that commonly attack PCs
  • Verizon portraying its own customers enjoying online games and YouTube videos on their phones while ATT&T customers suffer lack of access
  • Wendy’s tweeting about MacDonald’s beef patties still being frozen
  • Popeye’s “dinging” chick-fil-A for being closed on Sundays

Two companies that choose to compare themselves against an amalgam of others rather than a specific rival, Bond notes, are Dove (treats your skin with care, unlike the others who treat it harshly), and Allstate using Mayhem to show that they outdo competitors in preparing customers to deal with unpredictable events.

Can comparative marketing work for blogs? At Say It For You, we teach, negatives against competitors are a basic no-no. It’s almost axiomatic that, in writing for business, we want to clarify the ways we stand out from the competition.  In getting the point across that readers should want to choose this business or this practice, or these products and services over those offered by the competition, staying positive is still important. In fact, sometimes knowing what not to include in your business blog writing makes you a better blog content writer.

The “Golden Rule” advice Advisor Today gives to financial planning practitioners applies here: “say only those kinds of things about specific competitors that we’d want them saying about us!” The high road in blog marketing strategy and tactics development is what Bing Crosby used to croon, “Accentuate the positive…latch on to the affirmative.”

One format I’ve found useful is the “Some……but we….”

  • “Some stylists are in the practice of ……, but at Shirley’s Salon, we believe …….. is best.”
  • Some housecleaning companies require you to provide your own products, but at ABC, we supply our cleaning staff with green products.”

    In other words, accentuate the positive. Comparative blog marketing means explaining why you do things the way you do, letting readers draw their own conclusions.

 

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